All Systems Operational

About This Site

At Telair, we are committed to keeping your business connected. This page provides real-time updates on network performance, planned maintenance, and any service disruptions.

If you're experiencing an issue that isn't listed here, our support team is ready to assist. Visit our Support Centre - https://support.telair.com.au - to log a ticket or get in touch with our team. Alternatively, you can call us on 1800 TELAIR (835 247).

For additional network status tracking, visit the following links:
nbn co network status and outages: https://www.nbnco.com.au/support/network-status
Opticomm network status and outages: https://online.telco.opticomm.com.au/network

Voice Services Operational
Hosted PBX Operational
SIP Operational
QLD Data Operational
QLD - ACG Broadband Operational
QLD - NBN Operational
QLD - Opticomm Operational
QLD - ACG FIbre Operational
QLD - Dark Fibre Operational
QLD - Fast Fibre Operational
QLD - Metro Ethernet Operational
QLD - Mobile Data Operational
QLD - EA Fibre Operational
QLD - SDWAN Operational
QLD - Transit Operational
NSW Data Operational
NSW - NBN Operational
NSW - Opticomm Operational
NSW - ACG Broadband Operational
NSW - Fast Fibre Operational
NSW - EA Fibre Operational
NSW - Metro Ethernet Operational
NSW - Dark Fibre Operational
NSW - Transit Operational
NSW - SDWAN Operational
ACT Data Operational
ACT - NBN Operational
ACT - Opticomm Operational
ACT - ACG Broadband Operational
ACT - Fast Fibre Operational
ACT - EA Fibre Operational
ACT - Metro Ethernet Operational
ACT - Dark Fibre Operational
ACT - Transit Operational
ACT - SDWAN Operational
VIC Data Operational
VIC - NBN Operational
VIC - Opticomm Operational
VIC - ACG Broadband Operational
VIC - Fast Fibre Operational
VIC - EA Fibre Operational
VIC - Metro Ethernet Operational
VIC - Dark Fibre Operational
VIC - Transit Operational
VIC - SDWAN Operational
SA Data Operational
SA - NBN Operational
SA - Opticomm Operational
SA - ACG Broadband Operational
SA - Fast Fibre Operational
SA - EA Fibre Operational
SA - Metro Ethernet Operational
SA - Dark Fibre Operational
SA - Transit Operational
SA - SDWAN Operational
WA Data Operational
WA - NBN Operational
WA - Opticomm Operational
WA - ACG Broadband Operational
WA - Fast Fibre Operational
WA - EA Fibre Operational
WA - Metro Ethernet Operational
WA - Dark Fibre Operational
WA - Transit Operational
WA - SDWAN Operational
TAS Data Operational
TAS - NBN Operational
TAS - Opticomm Operational
TAS - ACG Broadband Operational
TAS - Fast Fibre Operational
TAS - EA Fibre Operational
TAS - Metro Ethernet Operational
TAS - Dark Fibre Operational
TAS - Transit Operational
TAS - SDWAN Operational
NT Data Operational
NT - NBN Operational
NT - Opticomm Operational
NT - ACG Broadband Operational
NT - Fast Fibre Operational
NT - EA Fibre Operational
NT - Metro Ethernet Operational
NT - Dark Fibre Operational
NT - Transit Operational
NT - SDWAN Operational
Data Services Operational
TC4 Services Operational
Business Ethernet Operational
Mobile Data Operational
Portal Operational
SD-WAN Operational
Colocation & Transit Operational
Virtualisation and Hosting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Planned Maintenance Notification 19/10/2026 23:59 AEST #CM1439979 Oct 19, 2026 23:59 - Oct 20, 2026 01:59 AEST

Telair will be performing scheduled maintenance to enhance network performance and stability. During this window, intermittent connectivity to the Telair network may be experienced.

Maintenance Window:
Start: 19/10/2026 23:59 AEST
End: 20/10/2026 02:00 AEST
Expected Downtime: 5 minutes

Affected Services:
- Opticomm Services in Western Australia

Affected customers will also receive an email detailing the specific impacted services.

If your service does not restore once the maintenance window has ended, please reboot your network device. Should the issue persist, contact Telair on 1800 835 247 or lodge a support ticket at https://support.telair.com.au.

Telair apologises for any inconvenience and appreciates your patience and understanding during this essential maintenance work.

Posted on Oct 08, 2026 - 14:41 AEST

Oct 17, 2026

No incidents reported today.

Oct 16, 2026

Resolved - Inbound calling for 13 / 1300 / 1800 numbers was restored overnight
Oct 16, 11:40 AEST
Update - Our upstream carrier has identified an outage that is partially affecting calls to 1800/1300/13 numbers, some calls to these numbers may fail to connect or drop out.

The carrier’s voice engineers are actively working to resolve the issue; however, no ETA has been provided at this stage.

We’ll provide a further update as soon as more information becomes available.

Oct 15, 13:36 AEST
Update - Some inbound 1300, 1800 and 13 number services are impacted. The issue has been raised with our carrier, who is investigating. Telair uPBX and SIP services are working as normal.
Oct 15, 12:25 AEST
Identified - Current Status: Some calls to inbound 1300, 1800 and 13 numbers are not reaching their answer points. The fault has been logged with our inbound number carrier, who is investigating. Telair uPBX and SIP services are working as normal.

Please call Telair Support on (07) 3120 8800 instead of 1800 835 247.

Start Time: Thursday 15 October 2026, 11:30 AM AEST

Next Update: We’ll keep posting updates here until the issue is resolved.

Oct 15, 11:30 AEST

Oct 15, 2026

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.