Telair

All Systems Operational

About This Site

At Telair, we are committed to keeping your business connected. This page provides real-time updates on network performance, planned maintenance, and any service disruptions.

If you're experiencing an issue that isn't listed here, our support team is ready to assist. Visit our Support Centre - https://support.telair.com.au - to log a ticket or get in touch with our team. Alternatively, you can call us on 1800 TELAIR (835 247).

For additional network status tracking, visit the following links:
nbn co network status and outages: https://www.nbnco.com.au/support/network-status
Opticomm network status and outages: https://online.telco.opticomm.com.au/network

Uptime over the past 90 days. View historical uptime.
Voice Services Operational
Hosted PBX Operational
SIP Operational
QLD Data Operational
90 days ago
99.99 % uptime
Today
QLD - ACG Broadband Operational
90 days ago
100.0 % uptime
Today
QLD - NBN Operational
90 days ago
99.98 % uptime
Today
QLD - Opticomm Operational
90 days ago
100.0 % uptime
Today
QLD - ACG FIbre Operational
90 days ago
100.0 % uptime
Today
QLD - Dark Fibre Operational
90 days ago
100.0 % uptime
Today
QLD - Fast Fibre Operational
90 days ago
100.0 % uptime
Today
QLD - Metro Ethernet Operational
90 days ago
100.0 % uptime
Today
QLD - Mobile Data Operational
90 days ago
100.0 % uptime
Today
QLD - EA Fibre Operational
90 days ago
100.0 % uptime
Today
QLD - SDWAN Operational
90 days ago
100.0 % uptime
Today
QLD - Transit Operational
90 days ago
100.0 % uptime
Today
NSW Data Operational
90 days ago
99.99 % uptime
Today
NSW - NBN Operational
90 days ago
100.0 % uptime
Today
NSW - Opticomm Operational
90 days ago
100.0 % uptime
Today
NSW - ACG Broadband Operational
90 days ago
100.0 % uptime
Today
NSW - Fast Fibre Operational
90 days ago
100.0 % uptime
Today
NSW - EA Fibre Operational
90 days ago
99.99 % uptime
Today
NSW - Metro Ethernet Operational
90 days ago
100.0 % uptime
Today
NSW - Dark Fibre Operational
90 days ago
100.0 % uptime
Today
NSW - Transit Operational
90 days ago
100.0 % uptime
Today
NSW - SDWAN Operational
90 days ago
100.0 % uptime
Today
ACT Data Operational
90 days ago
100.0 % uptime
Today
ACT - NBN Operational
90 days ago
100.0 % uptime
Today
ACT - Opticomm Operational
90 days ago
100.0 % uptime
Today
ACT - ACG Broadband Operational
90 days ago
100.0 % uptime
Today
ACT - Fast Fibre Operational
90 days ago
100.0 % uptime
Today
ACT - EA Fibre Operational
90 days ago
100.0 % uptime
Today
ACT - Metro Ethernet Operational
90 days ago
100.0 % uptime
Today
ACT - Dark Fibre Operational
90 days ago
100.0 % uptime
Today
ACT - Transit Operational
90 days ago
100.0 % uptime
Today
ACT - SDWAN Operational
90 days ago
100.0 % uptime
Today
VIC Data Operational
90 days ago
99.99 % uptime
Today
VIC - NBN Operational
90 days ago
99.99 % uptime
Today
VIC - Opticomm Operational
90 days ago
99.99 % uptime
Today
VIC - ACG Broadband Operational
90 days ago
100.0 % uptime
Today
VIC - Fast Fibre Operational
90 days ago
100.0 % uptime
Today
VIC - EA Fibre Operational
90 days ago
100.0 % uptime
Today
VIC - Metro Ethernet Operational
90 days ago
100.0 % uptime
Today
VIC - Dark Fibre Operational
90 days ago
100.0 % uptime
Today
VIC - Transit Operational
90 days ago
100.0 % uptime
Today
VIC - SDWAN Operational
90 days ago
100.0 % uptime
Today
SA Data Operational
90 days ago
99.99 % uptime
Today
SA - NBN Operational
90 days ago
99.99 % uptime
Today
SA - Opticomm Operational
90 days ago
99.99 % uptime
Today
SA - ACG Broadband Operational
90 days ago
100.0 % uptime
Today
SA - Fast Fibre Operational
90 days ago
100.0 % uptime
Today
SA - EA Fibre Operational
90 days ago
100.0 % uptime
Today
SA - Metro Ethernet Operational
90 days ago
100.0 % uptime
Today
SA - Dark Fibre Operational
90 days ago
100.0 % uptime
Today
SA - Transit Operational
90 days ago
100.0 % uptime
Today
SA - SDWAN Operational
90 days ago
100.0 % uptime
Today
WA Data Operational
90 days ago
99.99 % uptime
Today
WA - NBN Operational
90 days ago
100.0 % uptime
Today
WA - Opticomm Operational
90 days ago
100.0 % uptime
Today
WA - ACG Broadband Operational
90 days ago
100.0 % uptime
Today
WA - Fast Fibre Operational
90 days ago
100.0 % uptime
Today
WA - EA Fibre Operational
90 days ago
100.0 % uptime
Today
WA - Metro Ethernet Operational
90 days ago
99.99 % uptime
Today
WA - Dark Fibre Operational
90 days ago
100.0 % uptime
Today
WA - Transit Operational
90 days ago
100.0 % uptime
Today
WA - SDWAN Operational
90 days ago
100.0 % uptime
Today
TAS Data Operational
90 days ago
99.99 % uptime
Today
TAS - NBN Operational
90 days ago
99.99 % uptime
Today
TAS - Opticomm Operational
90 days ago
99.99 % uptime
Today
TAS - ACG Broadband Operational
90 days ago
100.0 % uptime
Today
TAS - Fast Fibre Operational
90 days ago
100.0 % uptime
Today
TAS - EA Fibre Operational
90 days ago
100.0 % uptime
Today
TAS - Metro Ethernet Operational
90 days ago
100.0 % uptime
Today
TAS - Dark Fibre Operational
90 days ago
100.0 % uptime
Today
TAS - Transit Operational
90 days ago
100.0 % uptime
Today
TAS - SDWAN Operational
90 days ago
100.0 % uptime
Today
NT Data Operational
90 days ago
100.0 % uptime
Today
NT - NBN Operational
90 days ago
100.0 % uptime
Today
NT - Opticomm Operational
90 days ago
100.0 % uptime
Today
NT - ACG Broadband Operational
90 days ago
100.0 % uptime
Today
NT - Fast Fibre Operational
90 days ago
100.0 % uptime
Today
NT - EA Fibre Operational
90 days ago
100.0 % uptime
Today
NT - Metro Ethernet Operational
90 days ago
100.0 % uptime
Today
NT - Dark Fibre Operational
90 days ago
100.0 % uptime
Today
NT - Transit Operational
90 days ago
100.0 % uptime
Today
NT - SDWAN Operational
90 days ago
100.0 % uptime
Today
Data Services Operational
TC4 Services Operational
Business Ethernet Operational
Portal Operational
SD-WAN Operational
Colocation & Transit Operational
Virtualisation and Hosting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Planned Maintenance Notification 26/03/2026 02:00 AM AWST #CM1358682 Mar 26, 2026 04:00-08:00 AEST

Telair will be performing scheduled maintenance to enhance network performance and stability. During this window, intermittent connectivity to the Telair network may be experienced.

Maintenance Window:
Start: 26/03/2026 2:00 AM AWST
End: 26/03/2026 6:00 AM AWST
Expected Downtime: Up to 30 minutes

Affected Services:
-A subset of WA Fast Fibre services
-A subset of WA Metro Ethernet services
-A subset of Telstra MLL services

Affected customers will also receive an email detailing the specific impacted services.

If your service does not restore once the maintenance window has ended, please reboot your network device. Should the issue persist, contact Telair on 1800 835 247 or lodge a support ticket at https://support.telair.com.au.

Telair apologises for any inconvenience and appreciates your patience and understanding during this essential maintenance work.
Posted on Mar 13, 2026 - 10:13 AEST

Planned Maintenance Notification 30/03/2026 11:59 PM AEDT #CM1356347 Mar 30, 2026 11:00-15:00 AEST

Telair will be performing scheduled maintenance to enhance network performance and stability. During this window, intermittent connectivity to the Telair network may be experienced.

Maintenance Window:
Start: 30/03/2026 11:59 PM AEDT
End: 31/03/2026 04:00 AEDT
Expected Downtime: Up to 10 minutes

Affected Services:
- MetroEthernet Services in SA
- EA Services in SA
- Opticomm and NBN services in SA

Affected customers will also receive an email detailing the specific impacted services.

If your service does not restore once the maintenance window has ended, please reboot your network device. Should the issue persist, contact Telair on 1800 835 247 or lodge a support ticket at https://support.telair.com.au.

Telair apologises for any inconvenience and appreciates your patience and understanding during this essential maintenance work.
Posted on Mar 13, 2026 - 11:56 AEST
Mar 22, 2026

No incidents reported today.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026

No incidents reported.

Mar 18, 2026

No incidents reported.

Mar 17, 2026
Notice - Telair | Service Outage Notification | WA Vocus Fibre Services
Resolved - This incident has been resolved.
Mar 17, 21:25 AEST
Monitoring - Upstream Engineers have identified the underlying issue and implemented a fix.

Service connectivity has been restored as of 10:44 AM AWST, and systems are now operating as expected. We will continue to monitor performance and stability.

If you are still experiencing issues, please reboot your router. If services do not restore after a reboot, please contact Telair on 1800 835 247 or lodge a ticket at https://support.telair.com.au.
Mar 17, 13:20 AEST
Identified - Telair is currently aware of an unplanned network disruption impacting Vocus fibre services in WA. The upstream engineering team has identified a fault on the network and has engaged T3 IP and Data Centre teams to investigate.

Disruption Start Time: 17/03/2026 10:14 AM AWST
Affected Location and Community: Vocus Fibre Services in WA
Impact of Disruption: Intermittent Connectivity
Next expected update: 12:00 PM AWST

We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.
Mar 17, 13:12 AEST
Planned Maintenance Notification 16/03/2026 11:59 PM AEDT #N495
Completed - The scheduled maintenance has been completed.
Mar 17, 00:59 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 22:59 AEST
Scheduled - Telair will be performing scheduled maintenance to enhance network performance and stability. During this window, intermittent connectivity to the Telair network may be experienced.

Maintenance Window:
Start: 16/03/2026 11:59 AEDT
End: 17/03/2026 02:00 AEDT
Expected Downtime: Up to 30 minutes

Affected Services:
-A subset of VIC EA Fibre services

Affected customers will also receive an email detailing the specific impacted services.

If your service does not restore once the maintenance window has ended, please reboot your network device. Should the issue persist, contact Telair on 1800 835 247 or lodge a support ticket at https://support.telair.com.au.

Telair apologises for any inconvenience and appreciates your patience and understanding during this essential maintenance work.
Feb 25, 12:57 AEST
Mar 16, 2026
Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

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