Telair

All Systems Operational

About This Site

At Telair, we are committed to keeping your business connected. This page provides real-time updates on network performance, planned maintenance, and any service disruptions.

If you're experiencing an issue that isn't listed here, our support team is ready to assist. Visit our Support Centre - https://support.telair.com.au - to log a ticket or get in touch with our team. Alternatively, you can call us on 1800 TELAIR (835 247).

For additional network status tracking, visit the following links:
nbn co network status and outages: https://www.nbnco.com.au/support/network-status
Opticomm network status and outages: https://online.telco.opticomm.com.au/network

Uptime over the past 90 days. View historical uptime.
Voice Services Operational
Hosted PBX ? Operational
SIP ? Operational
QLD Data Operational
90 days ago
100.0 % uptime
Today
QLD - ACG Broadband Operational
90 days ago
100.0 % uptime
Today
QLD - NBN Operational
90 days ago
100.0 % uptime
Today
QLD - Opticomm Operational
90 days ago
100.0 % uptime
Today
QLD - ACG FIbre Operational
90 days ago
100.0 % uptime
Today
QLD - Dark Fibre Operational
90 days ago
100.0 % uptime
Today
QLD - Fast Fibre Operational
90 days ago
100.0 % uptime
Today
QLD - Metro Ethernet Operational
90 days ago
100.0 % uptime
Today
QLD - Mobile Data Operational
90 days ago
100.0 % uptime
Today
QLD - EA Fibre Operational
90 days ago
100.0 % uptime
Today
QLD - SDWAN Operational
90 days ago
100.0 % uptime
Today
QLD - Transit Operational
90 days ago
100.0 % uptime
Today
NSW Data Operational
90 days ago
99.98 % uptime
Today
NSW - NBN Operational
90 days ago
99.84 % uptime
Today
NSW - Opticomm Operational
90 days ago
100.0 % uptime
Today
NSW - ACG Broadband Operational
90 days ago
100.0 % uptime
Today
NSW - Fast Fibre Operational
90 days ago
100.0 % uptime
Today
NSW - EA Fibre Operational
90 days ago
100.0 % uptime
Today
NSW - Metro Ethernet Operational
90 days ago
100.0 % uptime
Today
NSW - Dark Fibre Operational
90 days ago
100.0 % uptime
Today
NSW - Transit Operational
90 days ago
100.0 % uptime
Today
NSW - SDWAN Operational
90 days ago
100.0 % uptime
Today
ACT Data Operational
90 days ago
100.0 % uptime
Today
ACT - NBN Operational
90 days ago
100.0 % uptime
Today
ACT - Opticomm Operational
90 days ago
100.0 % uptime
Today
ACT - ACG Broadband Operational
90 days ago
100.0 % uptime
Today
ACT - Fast Fibre Operational
90 days ago
100.0 % uptime
Today
ACT - EA Fibre Operational
90 days ago
100.0 % uptime
Today
ACT - Metro Ethernet Operational
90 days ago
100.0 % uptime
Today
ACT - Dark Fibre Operational
90 days ago
100.0 % uptime
Today
ACT - Transit Operational
90 days ago
100.0 % uptime
Today
ACT - SDWAN Operational
90 days ago
100.0 % uptime
Today
VIC Data Operational
90 days ago
100.0 % uptime
Today
VIC - NBN Operational
90 days ago
100.0 % uptime
Today
VIC - Opticomm Operational
90 days ago
100.0 % uptime
Today
VIC - ACG Broadband Operational
90 days ago
100.0 % uptime
Today
VIC - Fast Fibre Operational
90 days ago
100.0 % uptime
Today
VIC - EA Fibre Operational
90 days ago
100.0 % uptime
Today
VIC - Metro Ethernet Operational
90 days ago
100.0 % uptime
Today
VIC - Dark Fibre Operational
90 days ago
100.0 % uptime
Today
VIC - Transit Operational
90 days ago
100.0 % uptime
Today
VIC - SDWAN Operational
90 days ago
100.0 % uptime
Today
SA Data Operational
90 days ago
100.0 % uptime
Today
SA - NBN Operational
90 days ago
100.0 % uptime
Today
SA - Opticomm Operational
90 days ago
100.0 % uptime
Today
SA - ACG Broadband Operational
90 days ago
100.0 % uptime
Today
SA - Fast Fibre Operational
90 days ago
100.0 % uptime
Today
SA - EA Fibre Operational
90 days ago
100.0 % uptime
Today
SA - Metro Ethernet Operational
90 days ago
100.0 % uptime
Today
SA - Dark Fibre Operational
90 days ago
100.0 % uptime
Today
SA - Transit Operational
90 days ago
100.0 % uptime
Today
SA - SDWAN Operational
90 days ago
100.0 % uptime
Today
WA Data Operational
90 days ago
99.97 % uptime
Today
WA - NBN Operational
90 days ago
99.78 % uptime
Today
WA - Opticomm Operational
90 days ago
100.0 % uptime
Today
WA - ACG Broadband Operational
90 days ago
100.0 % uptime
Today
WA - Fast Fibre Operational
90 days ago
100.0 % uptime
Today
WA - EA Fibre Operational
90 days ago
100.0 % uptime
Today
WA - Metro Ethernet Operational
90 days ago
100.0 % uptime
Today
WA - Dark Fibre Operational
90 days ago
100.0 % uptime
Today
WA - Transit Operational
90 days ago
100.0 % uptime
Today
WA - SDWAN Operational
90 days ago
100.0 % uptime
Today
TAS Data Operational
90 days ago
99.99 % uptime
Today
TAS - NBN Operational
90 days ago
99.98 % uptime
Today
TAS - Opticomm Operational
90 days ago
100.0 % uptime
Today
TAS - ACG Broadband Operational
90 days ago
100.0 % uptime
Today
TAS - Fast Fibre Operational
90 days ago
100.0 % uptime
Today
TAS - EA Fibre Operational
90 days ago
99.98 % uptime
Today
TAS - Metro Ethernet Operational
90 days ago
100.0 % uptime
Today
TAS - Dark Fibre Operational
90 days ago
100.0 % uptime
Today
TAS - Transit Operational
90 days ago
99.98 % uptime
Today
TAS - SDWAN Operational
90 days ago
100.0 % uptime
Today
NT Data Operational
90 days ago
100.0 % uptime
Today
NT - NBN Operational
90 days ago
100.0 % uptime
Today
NT - Opticomm Operational
90 days ago
100.0 % uptime
Today
NT - ACG Broadband Operational
90 days ago
100.0 % uptime
Today
NT - Fast Fibre Operational
90 days ago
100.0 % uptime
Today
NT - EA Fibre Operational
90 days ago
100.0 % uptime
Today
NT - Metro Ethernet Operational
90 days ago
100.0 % uptime
Today
NT - Dark Fibre Operational
90 days ago
100.0 % uptime
Today
NT - Transit Operational
90 days ago
100.0 % uptime
Today
NT - SDWAN Operational
90 days ago
100.0 % uptime
Today
Data Services Operational
TC4 Services ? Operational
Business Ethernet ? Operational
Portal ? Operational
SD-WAN ? Operational
Colocation & Transit ? Operational
Virtualisation and Hosting ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Planned Maintenance Notification 06/11/2025 00:00 AEST #N467 Nov 6, 2025 00:00-04:00 AEST

Telair will be performing maintenance to improve network performance and stability. Intermittent connectivity to the Telair network will be experienced while maintenance is ongoing.

Window Start Date/Time: 06/11/2025 00:00 AEST
Window End Date/Time: 06/11/2025 04:00 AEST
Expected Downtime: Up to 60 minutes
Affected Services:
-QLD Ethernet & Transit Services
-NBN Services at Bundamba, Goodna and Ipswich POIs

Affected customers will have also received an email detailing the impacted services.

If your service isn't restored after the given window has passed, please reboot your network connectivity device. Please contact Telair should services not restore following a reboot on 1800 835 247 or via ticket at https://support.telair.com.au.

Telair apologises for any inconvenience and thanks you for your patience.
Posted on Oct 10, 2025 - 15:29 AEST

Planned Maintenance Notification 11/11/2025 02:00 AWST #N527 Nov 11, 2025 04:00-08:00 AEST

Telair will be performing maintenance to improve network performance and stability. Intermittent connectivity to the Telair network will be experienced while maintenance is ongoing.

Window Start Date/Time: 11/11/2025 02:00 AWST
Window End Date/Time: 11/11/2025 04:00 AWST
Expected Downtime: Up to 60 minutes
Affected Services:
-WA-based Opticomm Services

Affected customers will have also received an email detailing the impacted services.

If your service isn't restored after the given window has passed, please reboot your network connectivity device. Please contact Telair should services not restore following a reboot on 1800 835 247 or via ticket at https://support.telair.com.au.

Telair apologises for any inconvenience and thanks you for your patience.
Posted on Oct 13, 2025 - 12:18 AEST

Planned Maintenance Notification 18/11/2025 00:00 AEDT #N484 Nov 17, 2025 23:00 - Nov 18, 2025 03:00 AEST

Telair will be performing maintenance to improve network performance and stability. Intermittent connectivity to the Telair network will be experienced while maintenance is ongoing.

Window Start Date/Time: 18/11/2025 00:00 AEDT
Window End Date/Time: 18/11/2025 04:00 AEDT
Expected Downtime: Up to 60 minutes
Affected Services:
- A subset of NSW NBN EE services
- A subset of NSW EA Fibre services
- A subset of NSW FastFibre services

Affected customers will have also received an email detailing the impacted services.

If your service isn't restored after the given window has passed, please reboot your network connectivity device. Please contact Telair should services not restore following a reboot on 1800 835 247 or via ticket at https://support.telair.com.au.

Telair apologises for any inconvenience and thanks you for your patience.
Posted on Oct 16, 2025 - 15:48 AEST
Oct 17, 2025

No incidents reported today.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025

No incidents reported.

Oct 7, 2025

No incidents reported.

Oct 6, 2025
Emergency Planned Maintenance Notification 06/10/2025 00:00 AEST #N545
Completed - The scheduled maintenance has been completed.
Oct 6, 01:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 00:00 AEST
Scheduled - Telair will be performing maintenance to improve network performance and stability. Intermittent connectivity to the Telair network will be experienced while maintenance is ongoing.

Window Start Date/Time: 06/10/2025 00:00 AEST
Window End Date/Time: 06/10/2025 01:00 AEST
Expected Downtime: Up to 30 minutes
Affected Services: NBN services aggregating in 4EMP and 4BNA POIs.

Affected customers have been sent an email detailing services impacted.

If your service isn't restored after the given window has passed, please reboot your network connectivity device. Please contact Telair should services not restore following a reboot on 1800 835 247 or via ticket at https://support.telair.com.au.

Telair apologises for any inconvenience and thanks you for your patience.
Oct 3, 11:51 AEST
Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025

No incidents reported.

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