Telair

All Systems Operational

About This Site

At Telair, we are committed to keeping your business connected. This page provides real-time updates on network performance, planned maintenance, and any service disruptions.

If you're experiencing an issue that isn't listed here, our support team is ready to assist. Visit our Support Centre - https://support.telair.com.au - to log a ticket or get in touch with our team. Alternatively, you can call us on 1800 TELAIR (835 247).

For additional network status tracking, visit the following links:
nbn co network status and outages: https://www.nbnco.com.au/support/network-status
Opticomm network status and outages: https://online.telco.opticomm.com.au/network

Uptime over the past 90 days. View historical uptime.
Voice Services Operational
Hosted PBX ? Operational
SIP ? Operational
QLD Data Operational
90 days ago
100.0 % uptime
Today
QLD - ACG Broadband Operational
90 days ago
100.0 % uptime
Today
QLD - NBN Operational
90 days ago
100.0 % uptime
Today
QLD - Opticomm Operational
90 days ago
100.0 % uptime
Today
QLD - ACG FIbre Operational
90 days ago
100.0 % uptime
Today
QLD - Dark Fibre Operational
90 days ago
100.0 % uptime
Today
QLD - Fast Fibre Operational
90 days ago
100.0 % uptime
Today
QLD - Metro Ethernet Operational
90 days ago
100.0 % uptime
Today
QLD - Mobile Data Operational
90 days ago
100.0 % uptime
Today
QLD - EA Fibre Operational
90 days ago
100.0 % uptime
Today
QLD - SDWAN Operational
90 days ago
100.0 % uptime
Today
QLD - Transit Operational
90 days ago
100.0 % uptime
Today
NSW Data Operational
90 days ago
99.98 % uptime
Today
NSW - NBN Operational
90 days ago
99.84 % uptime
Today
NSW - Opticomm Operational
90 days ago
100.0 % uptime
Today
NSW - ACG Broadband Operational
90 days ago
100.0 % uptime
Today
NSW - Fast Fibre Operational
90 days ago
100.0 % uptime
Today
NSW - EA Fibre Operational
90 days ago
100.0 % uptime
Today
NSW - Metro Ethernet Operational
90 days ago
100.0 % uptime
Today
NSW - Dark Fibre Operational
90 days ago
100.0 % uptime
Today
NSW - Transit Operational
90 days ago
100.0 % uptime
Today
NSW - SDWAN Operational
90 days ago
100.0 % uptime
Today
ACT Data Operational
90 days ago
100.0 % uptime
Today
ACT - NBN Operational
90 days ago
100.0 % uptime
Today
ACT - Opticomm Operational
90 days ago
100.0 % uptime
Today
ACT - ACG Broadband Operational
90 days ago
100.0 % uptime
Today
ACT - Fast Fibre Operational
90 days ago
100.0 % uptime
Today
ACT - EA Fibre Operational
90 days ago
100.0 % uptime
Today
ACT - Metro Ethernet Operational
90 days ago
100.0 % uptime
Today
ACT - Dark Fibre Operational
90 days ago
100.0 % uptime
Today
ACT - Transit Operational
90 days ago
100.0 % uptime
Today
ACT - SDWAN Operational
90 days ago
100.0 % uptime
Today
VIC Data Operational
90 days ago
100.0 % uptime
Today
VIC - NBN Operational
90 days ago
100.0 % uptime
Today
VIC - Opticomm Operational
90 days ago
100.0 % uptime
Today
VIC - ACG Broadband Operational
90 days ago
100.0 % uptime
Today
VIC - Fast Fibre Operational
90 days ago
100.0 % uptime
Today
VIC - EA Fibre Operational
90 days ago
100.0 % uptime
Today
VIC - Metro Ethernet Operational
90 days ago
100.0 % uptime
Today
VIC - Dark Fibre Operational
90 days ago
100.0 % uptime
Today
VIC - Transit Operational
90 days ago
100.0 % uptime
Today
VIC - SDWAN Operational
90 days ago
100.0 % uptime
Today
SA Data Operational
90 days ago
100.0 % uptime
Today
SA - NBN Operational
90 days ago
100.0 % uptime
Today
SA - Opticomm Operational
90 days ago
100.0 % uptime
Today
SA - ACG Broadband Operational
90 days ago
100.0 % uptime
Today
SA - Fast Fibre Operational
90 days ago
100.0 % uptime
Today
SA - EA Fibre Operational
90 days ago
100.0 % uptime
Today
SA - Metro Ethernet Operational
90 days ago
100.0 % uptime
Today
SA - Dark Fibre Operational
90 days ago
100.0 % uptime
Today
SA - Transit Operational
90 days ago
100.0 % uptime
Today
SA - SDWAN Operational
90 days ago
100.0 % uptime
Today
WA Data Operational
90 days ago
99.97 % uptime
Today
WA - NBN Operational
90 days ago
99.78 % uptime
Today
WA - Opticomm Operational
90 days ago
100.0 % uptime
Today
WA - ACG Broadband Operational
90 days ago
100.0 % uptime
Today
WA - Fast Fibre Operational
90 days ago
100.0 % uptime
Today
WA - EA Fibre Operational
90 days ago
100.0 % uptime
Today
WA - Metro Ethernet Operational
90 days ago
100.0 % uptime
Today
WA - Dark Fibre Operational
90 days ago
100.0 % uptime
Today
WA - Transit Operational
90 days ago
100.0 % uptime
Today
WA - SDWAN Operational
90 days ago
100.0 % uptime
Today
TAS Data Operational
90 days ago
99.99 % uptime
Today
TAS - NBN Operational
90 days ago
99.98 % uptime
Today
TAS - Opticomm Operational
90 days ago
100.0 % uptime
Today
TAS - ACG Broadband Operational
90 days ago
100.0 % uptime
Today
TAS - Fast Fibre Operational
90 days ago
100.0 % uptime
Today
TAS - EA Fibre Operational
90 days ago
99.98 % uptime
Today
TAS - Metro Ethernet Operational
90 days ago
100.0 % uptime
Today
TAS - Dark Fibre Operational
90 days ago
100.0 % uptime
Today
TAS - Transit Operational
90 days ago
99.98 % uptime
Today
TAS - SDWAN Operational
90 days ago
100.0 % uptime
Today
NT Data Operational
90 days ago
100.0 % uptime
Today
NT - NBN Operational
90 days ago
100.0 % uptime
Today
NT - Opticomm Operational
90 days ago
100.0 % uptime
Today
NT - ACG Broadband Operational
90 days ago
100.0 % uptime
Today
NT - Fast Fibre Operational
90 days ago
100.0 % uptime
Today
NT - EA Fibre Operational
90 days ago
100.0 % uptime
Today
NT - Metro Ethernet Operational
90 days ago
100.0 % uptime
Today
NT - Dark Fibre Operational
90 days ago
100.0 % uptime
Today
NT - Transit Operational
90 days ago
100.0 % uptime
Today
NT - SDWAN Operational
90 days ago
100.0 % uptime
Today
Data Services Operational
TC4 Services ? Operational
Business Ethernet ? Operational
Portal ? Operational
SD-WAN ? Operational
Colocation & Transit ? Operational
Virtualisation and Hosting ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Planned Maintenance Notification 11/11/2025 02:00 AWST #N527 Nov 11, 2025 04:00-08:00 AEST

Telair will be performing maintenance to improve network performance and stability. Intermittent connectivity to the Telair network will be experienced while maintenance is ongoing.

Window Start Date/Time: 11/11/2025 02:00 AWST
Window End Date/Time: 11/11/2025 04:00 AWST
Expected Downtime: Up to 60 minutes
Affected Services:
-WA-based Opticomm Services

Affected customers will have also received an email detailing the impacted services.

If your service isn't restored after the given window has passed, please reboot your network connectivity device. Please contact Telair should services not restore following a reboot on 1800 835 247 or via ticket at https://support.telair.com.au.

Telair apologises for any inconvenience and thanks you for your patience.
Posted on Oct 13, 2025 - 12:18 AEST

Planned Maintenance Notification 18/11/2025 00:00 AEDT #N484 Nov 17, 2025 23:00 - Nov 18, 2025 03:00 AEST

Telair will be performing maintenance to improve network performance and stability. Intermittent connectivity to the Telair network will be experienced while maintenance is ongoing.

Window Start Date/Time: 18/11/2025 00:00 AEDT
Window End Date/Time: 18/11/2025 04:00 AEDT
Expected Downtime: Up to 60 minutes
Affected Services:
- A subset of NSW NBN EE services
- A subset of NSW EA Fibre services
- A subset of NSW FastFibre services

Affected customers will have also received an email detailing the impacted services.

If your service isn't restored after the given window has passed, please reboot your network connectivity device. Please contact Telair should services not restore following a reboot on 1800 835 247 or via ticket at https://support.telair.com.au.

Telair apologises for any inconvenience and thanks you for your patience.
Posted on Oct 16, 2025 - 15:48 AEST

Planned Maintenance Notification 20/11/2025 00:00 AEDT #N494 Nov 19, 2025 23:00 - Nov 20, 2025 03:00 AEST

Telair will be performing scheduled maintenance to enhance network performance and stability. During this window, intermittent connectivity to the Telair network may be experienced.

Maintenance Window:
Start: 20/11/2025 00:00 AEDT
End: 20/11/2025 04:00 AEDT
Expected Downtime: Up to 60 minutes

Affected Services:
-A subset of VIC EA Fibre services
-VIC and TAS-based Opticomm services
-A subset of VIC and TAS-based NBN services

Affected customers will also receive an email detailing the specific impacted services.

If your service does not restore once the maintenance window has ended, please reboot your network device. Should the issue persist, contact Telair on 1800 835 247 or lodge a support ticket at https://support.telair.com.au.

Telair apologises for any inconvenience and appreciates your patience and understanding during this essential maintenance work.
Posted on Oct 20, 2025 - 09:45 AEST

Planned Maintenance Notification 25/11/2025 00:00 AEDT #TNP-144 Nov 24, 2025 23:00 - Nov 25, 2025 03:00 AEST

Telair will be performing scheduled maintenance to enhance network performance and stability. During this window, intermittent connectivity to the Telair network may be experienced.

Maintenance Window:
Start: 25/11/2025 00:00 AEDT
End: 25/11/2025 04:00 AEDT
Expected Downtime: Up to 60 minutes

Affected Services:
-On-net Ethernet Services in NSW/ACT
-A subset of SDWAN services in NSW/ACT
-Transit Services in NSW

Affected customers will also receive an email detailing the specific impacted services.

If your service does not restore once the maintenance window has ended, please reboot your network device. Should the issue persist, contact Telair on 1800 835 247 or lodge a support ticket at https://support.telair.com.au.

Telair apologises for any inconvenience and appreciates your patience and understanding during this essential maintenance work.
Posted on Nov 07, 2025 - 13:24 AEST
Nov 8, 2025

No incidents reported today.

Nov 7, 2025

No incidents reported.

Nov 6, 2025
Planned Maintenance Notification 06/11/2025 00:00 AEST #N467
Completed - The scheduled maintenance has been completed.
Nov 6, 04:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 00:00 AEST
Scheduled - Telair will be performing maintenance to improve network performance and stability. Intermittent connectivity to the Telair network will be experienced while maintenance is ongoing.

Window Start Date/Time: 06/11/2025 00:00 AEST
Window End Date/Time: 06/11/2025 04:00 AEST
Expected Downtime: Up to 60 minutes
Affected Services:
-QLD Ethernet & Transit Services
-NBN Services at Bundamba, Goodna and Ipswich POIs

Affected customers will have also received an email detailing the impacted services.

If your service isn't restored after the given window has passed, please reboot your network connectivity device. Please contact Telair should services not restore following a reboot on 1800 835 247 or via ticket at https://support.telair.com.au.

Telair apologises for any inconvenience and thanks you for your patience.
Oct 10, 15:29 AEST
Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage