Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 06, 2025 - 00:00 AEST
Scheduled
Telair will be performing maintenance to improve network performance and stability. Intermittent connectivity to the Telair network will be experienced while maintenance is ongoing.
Window Start Date/Time: 06/11/2025 00:00 AEST Window End Date/Time: 06/11/2025 04:00 AEST Expected Downtime: Up to 60 minutes Affected Services: -QLD Ethernet & Transit Services -NBN Services at Bundamba, Goodna and Ipswich POIs
Affected customers will have also received an email detailing the impacted services.
If your service isn't restored after the given window has passed, please reboot your network connectivity device. Please contact Telair should services not restore following a reboot on 1800 835 247 or via ticket at https://support.telair.com.au.
Telair apologises for any inconvenience and thanks you for your patience.
Posted Oct 10, 2025 - 15:29 AEST
This scheduled maintenance affected: QLD Data (QLD - NBN, QLD - ACG FIbre, QLD - Fast Fibre, QLD - Metro Ethernet, QLD - EA Fibre, QLD - Transit).