Telair will be performing scheduled maintenance to enhance network performance and stability. During this window, intermittent connectivity to the Telair network may be experienced.
Maintenance Window: Start: 25/11/2025 00:00 AEDT End: 25/11/2025 04:00 AEDT Expected Downtime: Up to 60 minutes
Affected Services: -On-net Ethernet Services in NSW/ACT -A subset of SDWAN services in NSW/ACT -Transit Services in NSW
Affected customers will also receive an email detailing the specific impacted services.
If your service does not restore once the maintenance window has ended, please reboot your network device. Should the issue persist, contact Telair on 1800 835 247 or lodge a support ticket at https://support.telair.com.au.
Telair apologises for any inconvenience and appreciates your patience and understanding during this essential maintenance work.
Posted Nov 07, 2025 - 13:24 AEST
This scheduled maintenance affects: NSW Data (NSW - Fast Fibre, NSW - EA Fibre, NSW - Metro Ethernet, NSW - Transit, NSW - SDWAN) and ACT Data (ACT - Fast Fibre, ACT - EA Fibre, ACT - Metro Ethernet, ACT - Transit, ACT - SDWAN).