Telair will be performing scheduled maintenance to enhance network performance and stability. During this window, intermittent connectivity to the Telair network may be experienced.
Maintenance Window: Start: 14/05/2026 00:00 AEST End: 14/05/2026 02:00 AEST Expected Downtime: Up to 30 minutes
Affected Services: - QLD NBN services aggregating at the following POIs - 4WOB, 4CPH, 4BNB, 4KLG, 4APL - ACG Fibre services at Metroplex, QLD
Affected customers will also receive an email detailing the specific impacted services.
If your service does not restore once the maintenance window has ended, please reboot your network device. Should the issue persist, contact Telair on 1800 835 247 or lodge a support ticket at https://support.telair.com.au.
Telair apologises for any inconvenience and appreciates your patience and understanding during this essential maintenance work.
Posted Apr 29, 2026 - 15:39 AEST
This scheduled maintenance affects: QLD Data (QLD - NBN, QLD - ACG FIbre).